Real members sharing real experiences with banks and credit unions. Get answers, find deals, and see which institutions other rate seekers trust. Banks and credit unions can now reply to reviews with a verified badge.
We're expanding what started as bank and credit union reviews into a full community where rate seekers can talk about rates, share deals, ask questions, and compare experiences across thousands of institutions.
For institutions: banks and credit unions can now respond to reviews with a verified badge — show customers you're listening, address concerns publicly, and build trust where it matters most.
Share and read experiences with banks and credit unions.
Ask the community about accounts, fees, rates, and policies.
Time-limited bonuses, rate specials, and signup offers.
Discuss top CDs, HYSAs, mortgages, and rate changes.
Discuss research articles — city rankings, rate studies, and regional analyses.
I have been a member at TCU for over 20 years and they have gone down hill so much. They do not care about their members anymore, and treat them so poorly. They took a check of almost $250 2xs…
I have been a customer to Trustco Bank since 2012, once I lost my job their treatment to me changed even though when I tried to keep my account balanced, they started charging overdraft fees…
I had a bad experience with this bank, they charge many insufficient fund fees per day that made me almost have no money for the rest of the month due to I get only Social Security direct…
I do not know how they are still operating, the branches are very quiet for customers do not want to visit due to every time they see new people do not know what they are doing and they provide…
This bank is a scam rates are not the issue, after sale servicing is sucks, customer loyalty is not appreciated, employee stability is not granted, customers have to deal with new faces all the…
Love the service and friendly staff of our branch in Buchanan, Ga. They\'re always very courteous and helpful.
Have been a customer for years with UBS, always received prompt, excellent service and advice.
I have had really great experiences with Wood and Huston. They offer great rates and customer service is outstanding and their on-line services are exceptional.