Bank & Credit Union Reviews
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558 total reviews · avg 4.0 ★
Word of caution: when CD matures and you withdraw the entire amount from the bank they will penalize you for not keeping it in this bank. They lure you in with a nice rate of return then snatch some of it away when you move it from this bank.
Been with this bank since 1980. Applied for a home equity loan and the lady trying to do it did not know what she was doing at the Diers location. I would not recommend this bank for any kind of a home mortgage. Seems to be OK for commercial lending though.
This use to be a awesome bank. Since the new staff and policy\'s have stepped in it sucks.
Very helpful folks working at the Bank, for both in-person and at-home assistance. I did not give a 5 Star rating because I feel the CD rate is too low and the loan rate is too high; I do go elsewhere for both.
As a member for over 20yrs, i can truly say that some of these branches are not consistent with customer service, 4.25.26 was one of those experiences where i did a withdrawal at Bridgeport Lafayette drive-thru and realized that my cell phone was not with me, so i ask politely if i can use or can someone make a call to see if my cell was at my prior destination 5miles away in fairfield because i was about 30mins from home (New Haven), the Teller (Girl with Braids) ask her Boss Maritza and she came back and Maritza said No. Surprised i parked and went in and had to plea the reasons, i understand thats not their priority but as a human trying understand a member being stuck and a simple assistant was eye rolling..one teller perceived to make the call and said no one pickup at Dealership where i was coming from..Anyways i left and went to the Gas station and they made the call for me and Someone pickup and said yes my Cell was found, over the yrs im responsible for about 40 people joing this bank and do business, however more as times goes on i have other Facilities as my Main Bank, im very Disappointed but not surprised because over the yrs some of these workers are NOT welcoming..and as they can see my History, i diminished my appearance at Bridgeport, always had issues at this Branch, its NOTHING like John in Newhaven (Great Crew) and Milford always Great..im transparent and straight forward and im not hiding behind my words, hope Bridgeport reads this and remember, Jerks..
Russell in the Fishkill NY branch is exceptional. He is all about serving the customer!
Opened a new CD with John at the Sharonville, Oh location today, it was painless & fast. John was very knowledgeable, personable and very polite. The rates were really good, which is most important. Highly recommend!
I got a used car loan from them a few months ago, did the entire process online and got the loan in a couple days, it was fast.
You are always greeted with a friendly hello. Plus a thank you when you leave. Very knowledgeable! Many choices for certificates etc. It is truly a small town bank. Rated very high. And have enough assets to cover
Most all of us
opened an account in person today, very nice and helpful rep.
I’m a retired banker and BedFed reminds me of banking when I started back on the 1970’s buy with the latest technology…Their staff is very knowledgeable and customer oriented… They offer a full array of products and services…Shea is awesome along with all his staff and board member… Great job and I couldn’t be more proud to be one of their Customers… A five star bank through and through.
Gone from bad to worse.
Originally it was excellent until it sold several times.
Always outstanding friendly service so willing to help thank you
Excellent bank\' great service for loans and other financial transactions...
always a pleasure to see the people that work at the branch
Opened a savings account at the branch, was easy.
I\'ve been using Raritan Bay for a while now, I\'m very happy with the customer service.
L.T. site is too difficult to use. laketrustcu.org login or C.D.s I get other sites except yours. Are you trying to loose customers?
