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iAdvertiser Disclosure
Advertiser Disclosure
Some institutions listed may have a business relationship with MonitorBankRates. Our proprietary systems independently track and verify all rates. Advertiser relationships do not influence our Safety Ratings, Star Ratings, Texas Ratio calculations, or the rates shown.
InTouch Credit Union Rates & Review September 2026InTouch Credit Union's 11-Month CD Special rates are at 4.05%, 12-Month HYRC CD rates are at 4.00%, 3-Month HYRC CD rates are at 4.00%, 5-Month CD Special rates are at 4.00%, 6-Month HYRC CD rates are at 4.00%. InTouch Credit Union's Conventional 5-Year ARM rates are at 6.88%. InTouch Credit Union's Auto Loan Rates are as low as 5.49%. InTouch Credit Union's Credit Card Rates are at 10.75%. MonitorBankRates evaluates the financial stability of InTouch Credit Union with a 5.0 Star Rating, an A Overall Health Grade, and a Texas Ratio of 10.11%. Rates last updated and verified on 09/22/2026. InTouch Credit Union money market rates, and other rates, are continually updated to reflect market conditions. We recommend checking back frequently to get the best money market rates and other rates available. Have you opened an account or have any experiences at InTouch Credit Union? Share your experience about InTouch Credit Union by leaving a review below, or read customer reviews before you decide to use InTouch Credit Union.
InTouch Credit Union CD Rates
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InTouch Credit Union Mortgage Rates
InTouch Credit Union Home Equity & HELOC
InTouch Credit Union Auto Loan Rates
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InTouch Credit Union Other Rates
Financial Health HistoryInTouch Credit Union’s Texas Ratio fell from 12.18% in Q2 2023 to 10.11% in Q1 2026, so its financial health has improved over the past 12 quarters. Over the same period its Star Rating moved from 5.0 to 5.0. Lower Texas Ratios are healthier; the green zone below the amber 15% line is where a credit union must stay to qualify for the MBR Verified Healthy badge. Hover over or tap a point for that quarter’s figures. Swipe the chart sideways to see every quarter.
Texas Ratio, left axis (lower is healthier)MBR Star Rating, right axis (1 to 5)Health Grade15% Verified Healthy limit (green zone below = healthy)
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How to read this chart: the two lines move in opposite directions by design. The Texas Ratio (blue) measures trouble, so a rising blue line means more non-performing assets against capital. The Star Rating (green) and Health Grade chips measure strength, so they fall when the Texas Ratio climbs and recover when it drops. Show the quarterly figures
Source: NCUA 5300 call reports, MonitorBankRates analysis. Ratings shown are recomputed for each quarter with the current methodology and exclude member reviews.
Methodology & Data SourcesMonitorBankRates Star Rating
Our rating for InTouch Credit Union is derived from comprehensive financial data published quarterly by the NCUA. Our proprietary rating system evaluates financial stability (including the Texas Ratio and capitalization) and combines it with member feedback (user reviews) to help you make informed banking decisions.
Texas Ratio
We calculate the Texas Ratio using standard industry methodology. This ratio compares the credit union's non-performing assets to its tangible common equity and loan loss reserves to assess financial health.
Rate Data Aggregation
We gather InTouch Credit Union rates using proprietary online rate aggregation technology. Our systems scan constantly to provide the most recent rates available to our visitors.
Disclaimer: Interest rates are variable and subject to change without notice. While we strive for accuracy, rates can change rapidly based on market conditions.
It is always advisable to check with InTouch Credit Union's official website for the most current offers and terms.
Credit Union Profile & Overview
Credit Union Name
InTouch Credit Union
Website
https://www.itcu.org
Address
5640 Democracy Dr,
Plano, TX 75024
Phone
214-291-1776
Fax
President
Nancy Pressel
CEO
Kent Lugrand
Full-Time Employees
142
Part-Time Employees
1
Branch Locations
10
ATM Locations
12
NCUA Insured
✓ Yes — Up to $250,000 per depositor
FinancialsMonitorBankRates Star Rating
5.0 / 5.0 ★
Overall Health & Safety Grade
A (95/100)
Texas Ratio
10.11%
Return on Assets (ROA)
-0.1184%
Return on Equity (ROE)
-1.4027%
Non-Performing Loans Ratio (NPL)
1.13%
Total Assets
824,211,968
Total Amount of Shares and Deposits
742,576,112
Total Shares and Deposits < 1 Year
722,930,104
Total Shares and Deposits 1 3 Years
17,051,239
Total Shares and Deposits > 3 Years
2,594,769
Total Uninsured Member Shares and Deposits > $250K (A+A1+B+C+D+E)
58,238,466
Total Uninsured Shares and Deposits > $250K (F+J)
58,238,466
Total Insured Shares and Deposits > $250K (item 17 less item K)
684,337,646
Total Interest Expense (Sum of items 6 8)
2,911,971
Share Certificates
5,725
Number of Accounts for Share Drafts
24,512
IRA KEOGH Accounts
1,244
Number of Accounts for Regular Shares
67,210
Money Market Shares
2,908
Net Income (unless the amount is already included in Undivided Earnings)
-975,613
Net Worth Classification if credit union is not new (Based upon Call Report data only See instructions)
Adequately Capitalized
Net Worth Classification if credit union is a new credit union
Well Capitalized
Total Cash on Deposit (Amounts Deposited in Financial Institutions)
8,228,162
Total Liabilities
756,406,752
Source: NCUA — Last Updated 03/31/2026
Customer Reviews
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Add Your Rating and Review for InTouch Credit Union
Frequently Asked Questions About InTouch Credit UnionHow many branches does InTouch Credit Union operate?InTouch Credit Union currently maintains approximately multiple branch location(s). Physical branches allow members to access in-person services such as notary consultations and safe deposit boxes. Is a member application needed to join InTouch Credit Union?Yes, to access services at InTouch Credit Union, a member application is required. As a credit union, membership is based on specific eligibility criteria such as where you live, work, or your organizational affiliations. Is there a first-time homebuyer program?Currently, InTouch Credit Union does not list a specific first-time homebuyer program, but they provide a range of mortgage and home equity products to assist members with property financing. Are credit management and repair services offered?While formal credit repair services are not currently listed, InTouch Credit Union provides members with tools to manage their accounts and build a solid financial history. Does InTouch Credit Union offer online and mobile banking?Most modern institutions like InTouch Credit Union provide digital access. This includes the ability to check balances, transfer funds, deposit checks via mobile app, and view statements online. You can usually find these services at their official website: https://www.itcu.org. Current InTouch Credit Union Rates
Retrieved from our database of financial products. Rates subject to change.
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